SkullTroniX (tm) Support

icemanfred · Joined: 02 Aug 2008 Posts: 27

I got the seance routine and ghost host routine.

not sure where to find what version of vsa? its from brookshire.

I didnt open vsa, cause I thought I was supposed to copy file first. tried both laptop and desktop.
got results like:
0 items
drag files to be copied
appears to be a blank disc???

icemanfred · Joined: 02 Aug 2008 Posts: 27

No luck.
getting error messages
file reacted with a new version, may not open properly
and another error never saw before.
Late for work gotta go.

Phoenix · Joined: 22 Apr 2007 Posts: 248 Location: Chester, UK

The file I sent was for VSA3.1

The File does work in VSA4.0 and once you save it and open again you will no longer get the version warning message
_________________
Bryan Davis
Phoenix Animatronix

icemanfred · Joined: 02 Aug 2008 Posts: 27

okay, I called jerry
we walked through things. skull started to work with no audio, then motion stopped too.
read to him the errors I was getting . something about codec???

he mentioned possibly removing i tunes. Gosh I hope thats not what I need to do. Will cause world war three aroud here.

he said He sent me a new disc. Apparently enttec disc that was sent is old?
need new drivers?

does this sound right.

forgt to ask..exactly what I need to do when the new disc comes?

do I need to unistall anything or will this disc just update what I already have??

I think jerry is going out of town so I am hesitant on calling him to ask such questions.

does any of these issues sound familiar?

and
about the lights
when they came I played with them to see if they worked. and flipped a few of those micro switched. But didnt thing to note what position they were in cause I thought there might be a specific setting for the routines.

so are they all supposed to be in the down position with 9 being the only one in the up position?

Phoenix · Joined: 22 Apr 2007 Posts: 248 Location: Chester, UK

The correct light settings are 5,6,10 on one light and 3,4,6,10 on the other.

It does sound like something had screwed up the Audio Codecs on your computer, and by the sounds of it this is a family computer so Id be suspicious of anything that has been downloaded and installed on it, have you ANY other sound software installed on that computer.... I would hesitate to suspect iTunes but it could indeed be possible, maybe you could try downloading the latest version of Windows Media Player from Microsoft and see if that fixes it.

Its very hard for us to support the huge number of problems that can be associated with PCs and its often best if you have it looked at by someone who can fix the specific problem you have.
_________________
Bryan Davis
Phoenix Animatronix

icemanfred · Joined: 02 Aug 2008 Posts: 27

when you say 5 6 10
it that in the up position or down position?

I tried download microsoft media player but apparently I already have the latest version.

I dont know anything about codecs. or how to fix them.

do you think this cd jerry is sending will help?
Its getting frustrating not knowing enough about this stuff.

Phoenix · Joined: 22 Apr 2007 Posts: 248 Location: Chester, UK

Codecs are files that tell your computer how to play/decode the sound files, and beyond that I know very little other than if you have wrong or bad Codecs you cant play sound.

Regardless of actually having the latest versions you need to still install the latest version in a hope that the process of installing will repair your computers sound Codecs.

The switches need to be in the on position

I've got no idea what's on the CD but I doubt its anything that will repair the sound Codecs.

Have you tried playing the sound file separately?

You can of course contact Brookshire software tech support since this particular problem is actually with VSA, and maybe they know more about the Codec issues.
_________________
Bryan Davis
Phoenix Animatronix

Phantom Blue · Joined: 08 Oct 2009 Posts: 2

Hi Phoenix- I have read the manuals, and all the post that I can on trying to set up my SkullTronix Skull, The Exorcist and the DMX without any luck.

Here's what I have done so far:

-Loaded the software for the Exorcist and the VSA softare.

-Mounted the skull on a metal rod.

-Plugged in USB's and walked through the steps in the manual

I guess I am having trouble understanding everything that needs to happen to get things working.

I try loading the temple.vsa file and am lust having trouble understand how things hook-up and work. (that doesn't include the lights yet)

Any help that you could send my way would be greatly appreciated!

Thanks,

Rick